To Be Seen and To Be Heard

“Arani u Ismagħni”

Patient Empowerment, Self-Management and Patient-Professional Communication are the three themes being targeted in recent Information videos released by the Malta Health Network.

Patient Empowerment

Have you ever felt that decisions about your healthcare were taken without your full understanding or agreement? That your voice was not heard?
As an empowered patient, you will have control over the management of your condition in your daily life. It is important that you are aware of your rights as a patient. You have the right to be a part of the decisions taken about your health, of having access to clear and understandable information, and the right to dignity and privacy. As a patient, you have the right to be seen and heard.
Patient empowerment also includes activities such as providing health education, encouraging patient involvement in treatment planning and promoting self-management skills.



If you suffer from a long-term or chronic condition, self-management can be the key to a better quality of life. Through self-management you learn a set of skills so that you can deal with the challenges of your condition that can arise on a daily basis. This helps you take care of your health: physical, mental and emotional.

Through Self-management you can learn more about your condition through trustworthy sources and with the direction of your professionals. You are encouraged to stay active or exercise where possible, and according to the advice of professionals. And following a healthy diet. You are encouraged to keep a logbook, which helps you be better informed and prepared for your next doctor’s visit and following your medication schedule as prescribed by your doctor.

By seeking the support, including by joining patient associations for people with the same condition, where you can share information and experiences. You are highly encouraged to join and actively participate in patient organisations, together you achieve a stronger voice.

Patient-Professional Communication

Professionals have a key role in helping patients be more empowered and more active in their self-management. Be respectful and non-judgmental when listening to your patients. Ensure that their privacy and dignity is respected and treat every patient as if they are the first ones of the day. Give access to information which is easily understandable and, if possible, in written form. Make sure they have understood you, and ask if they have questions. Guide your patients towards reliable sources of information about their condition. Support and encourage their involvement in decision making.

Professionals have an active role in promoting and teaching the skills needed for self-management, whether it is about sticking to a medication schedule, monitoring the condition, becoming more literate about the subject or following a healthier and more active lifestyle. Encourage your patients to be proactive and to come prepared for their visits, including with any questions they might have.

How one lives with a health condition in very subjective however basic principles can help one live a better life. There are various health advocacy groups in Malta who can help and support individuals depending on their condition.

This project is supported 80% funding through the Voluntary Organisations Projects (VOPs scheme) managed by the Malta Council for the Voluntary Sector supported by the Ministry for Inclusion and Voluntary Organisations. Additional support was obtained from The Malta Bankers Association, Brown’s Pharma Ltd., Charles Degiorgio Ltd. and Pfizer.

Stqarrija Għall-istampa Proġett    Press Release Project Launch

Always remember that health outcomes will be stronger when you feel that You are being seen and heard.